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2018 Brochure

Request our 2018 brochure now and view the many perfect holiday cottages available for your next holiday.

From pet friendly to heavenly retreats Northumbria Byways has it all.

Frequently Asked Questions

How to Make A Booking
Having looked through our website, selected a cottage and checked availability, please click Book Now and proceed to the booking form. Please state on the form if you wish to bring any pets or require any additional items such as a cot, a high chair or linen/towel hire if applicable.  If you wish to book a short break or for a booking of more than 2 weeks please click enquire, complete the form and we will contact you.

Your booking will be logged and you will receive a booking reference number. If you are booking online you can pay by debit or credit card or you can pay by bank transfer . A deposit of one third will be required or payment in full if within 6 weeks of the arrival date.

If you prefer to make your booking by telephone you can contact our office on 016977 46777. We will be pleased to discuss your requirements and assist you wherever possible. Provisional bookings can be held up to 7 days. There is a non-refundable booking fee of £25 including VAT per booking. 

Finding Your Way To The Property
All details and road directions are forwarded to you as soon as we receive the full payment for your holiday. 

Arrivals And Departures
Most properties are let from Saturday to Saturday unless otherwise stated in the property details. The normal arrival time is 4.00 pm and properties should be vacated by 10.00 am on the day of your departure. This is to allow for cleaning and preparation prior to the arrival of the next occupants.

Electricity, Gas and Fuel For Open Fires 
In some properties this is charged separately to the rent and may involve, in the case of electricity and gas a meter reading at the end of your stay or the use of a prepayment electric or gas card.  This will be within the property services if applicable.

Linen
Details with regard to linen are given under each listing in this site. Where it says No linen, you must bring your own sheets, pillowcases, towels, tea towels. If linen hire is mentioned, the charge is £5 per person per week unless otherwise stated. Please note that you must bring your own bedding and linen for cots in all cases. 

Pets 
Pets are welcome in many properties and this is shown in the individual listings. In all cases you must inform us of any pets you wish to bring. No nuisance is to be caused to neighbours and on departure there should be no evidence of the pet in either the property or the gardens. There is a charge of £15 per pet per week. Some cottages may charge more, in which case charges are shown on the individual cottage descriptions.

Cleaning
All properties are thoroughly cleaned and prepared prior to your arrival. Please ensure that on your departure you leave the cottage in acceptable condition.  If excessive cleaning is required a charge may be levied.

Garden
Most properties have a garden for the use of the holidaymaker. If a garden is not mentioned in the site listing there is no garden available. 

Hot Tubs, Swimming Pools & Leisure Facilities

Hot tubs, swimming pools and leisure facilities may be shared use or private use.  These may be subject to certain conditions for use and additional charges may apply.

Working Farms

Some of our cottages are located on working farms, ranging from small holdings to large commercial farms.  Some owners allow interaction on the farm whilst others request little or no contact with the farm.  If you require further information please ask a member of staff for clarification.

Breaks

Short Breaks : These are holidays of a minimum 3 night duration.

Winter Breaks during the months November to March may be booked any time.

Off Peak Breaks in the spring and autumn can only be booked within 3 weeks of your holiday.

Premium Short Breaks on those dates marked with an asterisk on the price guide, can only be booked within one week of the holiday start date.

Off Peak Reductions are from 1st November until the week before Easter, excluding Christmas and New Year. The reductions are subject to the owners agreement.

Payment By Credit Card 
We are able to accept payments by Visa or Mastercard.

Overseas Visitor Payment
Bookings made from overseas must be accompanied by a cheque drawn on a London Bank made payable in sterling, a bank transfer to our account. 

Inspection and Ratings
All of our cottages are carefully inspected prior to inclusion in our brochure. Many cottages carry a 'Visit England Quality in Tourism Quality Assurance Scheme' Rating - categorized as follows: 1 - 5 Stars, Gold Awared. This reflects the quality of furnishings, fittings, decor and the level of hospitality. The range of facilities available is indicated by the scheme as the number of stars from 1 to 5. 

Holiday Cottage Insurance Scheme
Please be aware that you are liable for the full amount of this holiday should you need to cancel.  

We therefore, strongly recommend that you have some form of cancellation insurance.  For information about a cancellation insurance policy we would like to recommend you contact P J Hayman & Company on 02392 419 843 or visit their website by clicking here or for a quote click here.

Please quote Northumbria Byways NOR2663
 

Our Own Grading
Here at Northumbria Byways we take pride in the quality of the holiday cottages on our books. We make a personal inspection of every cottage and after inspection we assign it a Star Grading (1-5). You will see this displayed as "Our Own Grading". The more stars, the higher the level of quality. 

If you see an Visit England Star Rating at the side of any of the cottages in our website, you can know that it has been inspected by Quality In Tourism Assessors and deemed to meet their criteria based on the ratings guideline below 

1 star: Simple, practical, no frills

2 star: Well presented and well run 

3 star: Good level of quality and comfort 

4 star: Excellent standard throughout 

5 star: Exceptional with a degree of luxury

Northumbria Byways is committed to providing quality accommodation throughout Northumberland.

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